Sony Xperia E4g Dual - Running diagnostic tests on your device

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Running diagnostic tests on your device

The Xperia™ Diagnostics application can test a specific function or run a full diagnostic

test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:

Assess potential hardware or software issues on your Xperia™ device.

Analyze how well applications perform on your device.

Log the number of dropped calls during the previous 10 days.

Identify installed software and provide useful details about your device.

The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If

the Diagnostics option is not available under

Settings > About phone, you can download a

light version from Google Play™.

To run a specific diagnostic test

1

From your Homescreen, tap .

2

Find and tap

Settings > About phone > Diagnostics > Test device.

3

Select a test from the list.

4

Follow the instructions and tap

Yes or No to confirm if a feature works.

To run all diagnostic tests

1

From your Homescreen, tap .

2

Find and tap

Settings > About phone > Diagnostics > Test device > Run all.

3

Follow the instructions and tap

Yes or No to confirm if a feature works.

To view test results

1

From your Homescreen, tap .

2

Find and tap

Settings > About phone > Diagnostics > Test results.

3

Tap a date to display results for tests performed on that day.

To view details about your device

1

From your Homescreen, tap .

2

Find and tap

Settings > About phone > Diagnostics > Device facts.